Privacy policy

At Nam Fruits, your privacy matters. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or purchase products from us — in accordance with Canadian privacy laws.

1. Information We Collect

We may collect the following types of information when you interact with our store:

  • Your name, shipping and billing address, email, and phone number
  • Payment information (securely processed by third-party providers — we do not store credit card numbers)
  • Order history and product preferences
  • Technical data like your IP address, browser type, device, and session info for analytics and security purposes

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates or promotions (only with your consent)
  • Provide customer service and support
  • Improve website functionality and optimize your shopping experience
  • Meet legal, tax, and compliance obligations

3. How We Share Your Information

We do not sell or rent your personal information.

We may share it with trusted service providers who help us:

  • Process payments securely
  • Ship and track orders
  • Provide marketing and website analytics
  • Comply with legal or regulatory obligations

All partners are required to maintain strict confidentiality and follow Canadian privacy standards.

4. Cookies & Tracking Technologies

Nam Fruits uses cookies to:

  • Enable website functionality
  • Understand browsing behavior
  • Support targeted marketing (e.g. retargeting ads)

You can manage or disable cookies in your browser settings. By using our site, you consent to our use of cookies in accordance with this policy.

5. Your Rights as a Canadian Resident

You have the right to:

  • Access the personal information we hold about you
  • Request a correction or deletion (subject to legal obligations)
  • Withdraw consent for promotional communications at any time

To exercise your rights, please contact us at info@namfruits.com.

6. How We Protect Your Information

We use industry-standard security measures — including encryption and secure servers — to protect your information from unauthorized access, misuse, or disclosure.

While no system is 100% secure, we do our best to safeguard your data.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be posted on this page.

Questions or Concerns?

If you have any questions about our privacy practices or how your information is handled, contact us at: info@namfruits.com